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By Ann Allen


Communication is important in any business that aspires to make headway at the market place. Thus, the choice of the business phone to use must be considered carefully with the full knowledge of the benefits as well as the downside. Here are common choices that are available for business phone systems Chicago companies should consider.

You may settle on a PABX and have it connected to the outside world. This telephone exchange has slots for inserting headsets that are placed on each of the staff desks. The phone also connects to the outside world through GSM modules fitted with SIM cards for connection.

When using the PABX, you need to dial a special code to call outside the office. All the extensions in the office are given codes. They are then put in a directory so that members can communicate with each other. You need a qualified technician to diagnose and run the maintenance tasks on the system. You can add more headsets to the equipment depending on its capacity. Request to know the number of handsets that you can use with your PABX. For big businesses, they can consider installing modular equipment. The systems have dimes that allow you to slot modules that support extra phones.

A virtual PABX is also a viable option for business communications. This system is software based and runs on a computer. Your employees call using headsets that are connected to their laptops. Some virtual PBXs are available on cloud and accessed via internet. The service lowers the cost of owning communication gadgets, as you do not need to buy any equipment, accessories or hire technicians to maintain the unit.

If you are a very small firm or operate a home based office, you may consider having a fixed line for your call. Fixed lines come with a handset and allow you to connect to two or three more phones. Many service providers also offer internet connectivity through the landline.

Recently, the VoIP technology has become a leading business communication technology. The technology enables users to make call over internet protocol. You only require some headsets and a PC connected to the internet to make the calls. However, you may use the SIP app on smart phones for connectivity. VoIP systems can be used to communicate with analog as well as digital systems without the need for any extra equipment.

Choose a communication technology that caters for your unique needs. In addition, ensure that you are prepared for the cost of buying and maintaining the system. Consider good equipment that allows for additional extensions when the business expands. Most dealers train the users and offer support whenever there is a problem with their equipment.

Seek professional opinion if you are not sure of the service to pick. Compare different brands of equipment and choose the one with good reviews. The telephone systems come at a price. Thus, careful consideration should be made before the purchase decision. A good system is durable, clear, and easy to use.




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