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By Beryl Dalton


Moving requires many details to be taken care of efficiently, perhaps the most important is finding a reputable company to safely transfer one's belongings. Customers need to know that their valued possessions are in good hands and will arrive unharmed to their destination. By following these guidelines for hiring a moving company Brookline MA residents can ensure that the service they choose is a competent one.

Great as the Internet may be in most cases for finding information, searching for movers is best left on a more local level if one is to avoid possible scam operations. Looking in the yellow pages, consulting a real estate agent, or even asking people one knows is a safer approach to find a reliable moving service. Coming up with three prospective companies which have all been in business for at least ten years and have a physical office, is a good place to start.

Representative from each moving service should be willing to provide the customer with an in-home price estimate, any who will not do this should be crossed off the list. Stopping by their offices and making sure that they have their own fleet of trucks, permanently marked with the company's name is advisable as well, and the customer should also ask for some references and the DOT and MC license numbers of the business.

Customers must know exactly what they are paying for, and not accept any quote based on cubic feet. No papers should ever be signed until the client has a full understanding of what is being agreed to, and the mover needs to legally include a copy of the booklet stating the customer's rights and responsibilities.

Although a company may pass one's initial criteria, it is still recommended that it be checked out even further online. This is where the DOT license number comes in; by entering it into the SaferSys website of the Federal Motor Carrier Safety Administration, it will retrieve the mover's profile which allows one to verify its main details and see if it is currently in good standing.

It's also advisable to find out if any complaints have ever been filed against the mover. Consulting both the Better Business Bureau and calling the Safety Violation and Consumer Complaints hotline will reveal such information if any is on file. Several websites online are also dedicated to identifying moving scams and warning others, these can be helpful too.

If anyone other than those hired appears on moving day, the company should be dismissed immediately. Insurance is another detail to inquire about, usually several packages are available. Protection against breakage is generally only provided if the movers are also packing the items, and it also depends on the total weight of the shipment.

The contract presented to the customer is referred to as a "bill of lading", and since it is a binding agreement, it is essential that it is fully understood before one signs it. It should include date of move, address and name of mover, method and terms of payment, insurance coverage, and all rates and charges.




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