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By Ida Dorsey


The garage door on a house plays not only keeps vehicles safe from theft and vandalism, but it also prevents intruders from entering the home. Having a strong door that is in good working order is essential, which is why homeowners must also be familiar with a reliable repair company in case it fails to work properly. When choosing a trustworthy company for garage door repair New Orleans LA customers must keep these valuable tips in mind.

Unfortunately, there are some less-than-honest garage door service companies out there which is why customers need to use some scrutiny when assessing any they are considering hiring. A personal recommendation from a friend or family member is always reassuring, but this isn't always an option so it's best to ask for references and check out a prospective company's background with the Better Business Bureau.

A good repair company will offer a comprehensive range of services and be able to fix any kind of garage door. The technician should arrive at the customer's home with an extensive supply of common parts and will know which ones he currently has in stock, and carry a price book listing costs for those which must be ordered. He should seek to analyze the cause of the door's malfunction to prevent future issues as opposed to merely repairing it.

When calling prospective companies, it's wise for the homeowner to verify that the business has a physical address where they are located. The reason for this is because unfortunately there are some "fly-by-night" operations that have no fixed address and rip people off. It is reassuring if a company has an office in one's local area which they work out of, a good indication of legitimacy.

Another thing to take notice of is if the representative answering the phone clearly states the business name, doing so is typically a good indication of a legitimate company. Those who answer the phone generically, never pick up, or have staff which seem evasive or uncertain when asked questions are best avoided.

Customers should always be given as much time as they need to make a decision concerning a repair. An honest technician will report the problem, state the price to fix it, and let the client decide if he or she wishes to go ahead with the work. High pressure, or even "scare" tactics should never be used by any reputable company representative, these are often implemented by dishonest companies to prevent their customers from going elsewhere.

Payment terms must be clearly explained and understood before any agreement is signed. Requesting a partial deposit is acceptable, but demanding cash payment before any work is done is not. Customers should ask if there are any warranties on the parts or workmanship as well. Some customers prefer to be present while the work is being done, to confirm that the technician is doing the agreed upon task.

It's important that both the repair service and their customers be on the same page at all times. A detailed price estimate should clearly lay out all parts and work needed and their associated costs so the client is fully aware of what he or she is paying for and the results it will produce.




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