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By Arthur Williams


There's no denying the fact that technology has come a long way in recent years. In fact, one of the shining examples of this is the litany of virtual assistants that have been built to help customers. Examples include, but aren't limited to, Alexa and Siri. For a better understanding of what these examples of technology can provide, from a business standpoint or otherwise, here is why web design companies recommend them.

A virtual assistant and artificial intelligence go hand in hand. For those that don't know, a virtual assistant is a piece of advanced software that is meant to help people with daily functions, particularly those related to information. For iPhone users, Siri has become quite useful in terms of learning and research. There is much more to be learned about virtual assistants, which companies such as Lounge Lizard can help with.

With this information regarding virtual assistants in mind, it's important to know how they can help businesses of different types. One of the most common forms that they take - and website development companies can create them - are chatbots. Whenever you land on a certain site, you might be met with a pop-up window that invites the user to ask questions. This is a chatbot carrying out its function, and to say that it makes finding information easier would be an understatement.

The benefits of chatbots aren't limited, either, as they will be able to play a number of other roles. These include, but aren't limited to, the utilization of various languages and 24/7 support. When these are implemented, it makes the user experience as a whole that much more seamless. Customer service is meant to carry out various roles, so the inclusion of chatbots is a no-brainer.

Hopefully this information provided a better understanding of what virtual assistants are all about. In fact, this might have encouraged you, as a business owner, to take advantage of this technology. The intuitiveness of said technology can't be denied, provided it's developed well. When it's able to answer questions and interact with visitors in real time, a virtual assistant can make all the difference for your business in the long term.




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